This is great website! We used it to create our new logo and, a few months later, our new letterhead. The process to get to the final result is very user-friendly. We submitted our design brief telling the designers what we were looking for and 99designs ran with it. Before you know it, designers all over the world are submitting designs to you to pick from - good quality designs. The designers will work with you too. You can leave feedback for designers and they will gladly edit their design to make it what you want. You go through an elimination process until you get it down to a few favorites, which was the hardest part because there were so many good ones to pick from, and then you select the winner. The handover process is great too. You pay for 99designs' services ahead of time but 99designs makes sure you love your final product or they will refund your money. The cost of doing this is one of the best parts about it. Why go to a graphic agency that charges more than 99designs, where you get designs from one designer, whose designs may not appeal to you, when you can go to 99designs and have numerous designers providing you with so many different ideas. The all around experience of using 99designs has been phenominal and we would certainly recommend this website!